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NCTA Technology & Maintenance Council Fleet Manager Meeting Triad Region

  • 09 Apr 2019
  • 11:30 AM - 2:00 PM
  • Harris Teeter 200 Distribution Drive Greensboro, NC


Registration is closed

North Carolina Trucking Association

Technology & Maintenance Council


Fleet Manager Meeting

Triad Region


TOPIC: Warranty


Wendy Smith- Red Classic                        Magnus Gustafson- Mack & Volvo Brand

Stacy Earnhardt- Best Services                 Ward Tolbert- Western Star

Gary Nichols- White's Tractor                    Mike Martin- Mabe Trucking

Guy Lemieux- Western Star

Panel Discussion on how to make sure you are taking full advantage of your warranty coverage. Hear tips from motor carriers on to maximize your warranty recovery for work done in-house.

Topics to be discussed:

  • How to maximize warranty
  • Best practices for documenting, filing, and tracking warranty claims/recovery
  • How to get techs, parts personnel, managers etc. to push, file, and collect warranty
  • How to make educated decisions regarding extended warranties
  • What part warranty plays in making time/mileage based repair decisions
  • How warranty affects trade cycles
  • Assessment on no cost replacement parts as warranty - and how it is handled in Maintenance Software systems
  • Advantage/disadvantage of going through a distributor/dealer as opposed to going directly to product manufacturer for warranty
  • What percentage of the part and labor do you actually recover
  • Aftermarket parts warranty

Location:  Harris Teeter Conference Room

                 200 Distribution Drive

                 Greensboro, NC 


Date & Time: Tuesday, April 9, 2019




NCTA Member Cost: $20.00 meal included, pay on-line via PayPal


Non-Member Cost: $35.00 meal included, pay on-line via PayPal


CCancellations & Refunds: Cancellations will be allowed 3 days in advance with a $5.00 cancellation fee. Substitutes are accepted with 24 hour advance notice. “No shows” will not be refunded.         




The NCTA Technology & Maintenance Council welcomes guests to attend and learn about the Council.  

An Affiliate of the
American Trucking Associations 

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