NORTH CAROLINA TRUCKING ASSOCIATION

Since 1929


Advocating, Promoting And Educating A Safe And Sustainable Trucking Industry


NCTA TMC Technician Triad Down East Meeting- Topic: 3 C's: Complaint, Cause, Correction. Are you properly preparing repair orders and making the most of your warranty programs?

  • 25 Feb 2016
  • 5:00 PM - 7:00 PM
  • White's International Trucks Goldsboro 3353 US 70, Goldsboro, NC 27530

Registration

  • Complimentary

Registration is closed

North Carolina Trucking Association

Technology & Maintenance Council

 

Technician Meeting 

 Eastern  Region

  

 

Topic: 3 C's: Complaint, Cause, Correction.

Defending Repair Orders (RO's)

Are you preparing repair orders correctly and making the most of your warranty programs?

Learn the basics of effective Repair Order write ups.

  • Legal Responsibility
  • Warranty Claims
  • Repair Confirmation

Speaker: Lonnie Cook, Service Manager, Cargo Transporters Inc.  Lonnie's background includes 11 years as a trainer in the Military, 2 years as Warranty Manager for Charlotte Truck Center and 5 years as the Service Manager for West Carolina Freightliner.  He will be presenting an excerpt on the 3 C's from Daimler Trucks North America aftermarket training.

Thank you to White's International Trucks for hosting this event. Come out and join us at:

Location:       
                   White's International Trucks Goldsboro 
                      
3353 US 70 
                      Goldsboro, NC  27530

When:   Thursday, February 25, 2016
                
5:00 pm-7:00pm

            

NCTA Member Cost:  $20.00 meal included, pay cash or check at the door or on-line via PayPal

 

Non-Member Cost:  $30.00 meal included, pay cash or check at the door or on-line via PayPal

 

Questions Call:  (919) 834-0387 ext. 222

Cancellation Penalty: Cancellations & Refunds – Cancellations will be allowed 3 days in advance with a $5.00 cancellation fee. Substitutes are accepted with 24 hour advance notice. “No shows” will not be refunded.     

 

 

The NCTA Technology & Maintenance Council welcomes guests to attend and learn about the Council.  

An Affiliate of the
American Trucking Associations 

North Carolina Trucking Association
4000 Westchase Blvd.
Ste. 210
Raleigh, NC 27607


Telephone:  (919) 834-0387

FAX: (919) 834-3926


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